Contact our support team in Australia
On this page you can find all Casinonic contacts for users in Australia, including email, live chat, phone number, messengers, and official social networks. You can reach us in English, and our team replies on average within a few minutes on live chat and within several hours by e-mail.
All ways to use Casinonic contacts
You can contact us for questions about your game account, responsible gaming, payments, promotions, technical issues, partnership ideas, media requests, affiliates, or corporate and legal details.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live chat support | Tap the live chat widget on the official site or in the app and start a message with our team | Use chat for urgent help about your account, game issues, deposits, withdrawals, verification, or on-site errors when you need a fast live response |
| Support e-mail | Send an e-mail to [email protected] from your registered address and include your account ID | Use this channel for detailed questions, document uploads, responsible gaming requests, complaints, or when you need a written record of our answer |
| Casinonic contact number | Call our support line at +[AU_SUPPORT_NUMBER] during listed operating hours | Use the Casinonic number for time-sensitive issues where speaking to a person helps, such as payment concerns, account access problems, or urgent verification checks |
| Social networks | Follow our official pages and send a direct message on Facebook, X (Twitter), or Instagram | Use social platforms for general questions, feedback on the platform, following news, or checking if a promo or page is official before you engage |
| Messengers | Send a message via supported messengers, such as WhatsApp or Telegram, using the links in your account area | Use messengers for quick questions about navigation, account settings, or to follow up on an existing support ticket |
| Responsible gaming contact | Email [email protected] or ask for the responsible gaming team in live chat | Use this contact detail for limits, breaks, self-exclusion, or concerns about your gambling behaviour on the platform |
| Affiliate and partnership contact | Email [email protected] for marketing, affiliate, or partnership proposals | Use this channel for affiliate program questions, marketing collaborations, traffic and commission details, or investor-style partnership ideas |
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